Billing Scams and Solicitations
Billing Scams
Scammers are impersonating water department employees to target residents with fraudulent, immediate payment demands to avoid water shutoffs. These phishing attempts often involve phone calls or in-person visits asking for financial or personal information. Residents should never provide payment over the phone to unsolicited callers and should verify their account status directly with the Edmonson County Water District.
Key Details on Edmonson County Water Scams:
- The Scam: Scammers claim your bill is past due and threaten to cut off water service immediately if payment is not made.
- How to Protect Yourself:
Verify Directly: Hang up and call the Edmonson County Water District directly using the number on your official bill. - No Immediate Demands: Legitimate water districts typically do not call, email, or visit homes demanding immediate, on-the-spot payment or prepaid cards.
- Do Not Share Info: Never provide credit card, banking, or personal information to unexpected callers or visitors.
- Previous Incidents: Similar scams have been reported in the past in the Edmonson County area, including phony utility calls.